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FAQs

Where are they made? 

We have a fabulous manufacturing partner in Vietnam that has a longtime, dedicated staff that do guaranteed work:

the folks at the factory

 

How do I clean it?

We made a whole page about it here

Is it Waterproof?

Not exactly.  The material will shed water, and is coated to do so.  The design is made with bad weather in mind.  However, we cannot say it is *water proof*, as you can't throw it in a lake and expect no water to get in.  It will keep your things dry in most weather.  Don't use it to hike in the rain if you can help it. 

Can you ship it to me?

Probably.  Without saying for sure that we can get it to every country in the world, we intend to.  We will work with you to figure out a way, though we may have to have you pay some extra customs costs or whatever stuff comes up.  It's that we don't know all the rules for all the countries yet, not that we want to be vague. 

Do they really all fit together?

yes!

Other questions? Email us  -  info@ideamountain.com