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FAQs

Where are they made? 

We have a fabulous manufacturing partner in Vietnam that has a longtime, dedicated staff that do guaranteed work:

the folks at the factory

 

How do I clean it?

We made a whole page about it here

Is it Waterproof?

Not exactly.  The material will shed water, and is coated to do so.  The design is made with bad weather in mind.  However, we cannot say it is *water proof*, as you can't throw it in a lake and expect no water to get in.  It will keep your things dry in most weather.  Don't use it to hike in the rain if you can help it. 

Can you ship it to me?

Probably.  Without saying for sure that we can get it to every country in the world, we intend to.  We will work with you to figure out a way, though we may have to have you pay some extra customs costs or whatever stuff comes up.  It's that we don't know all the rules for all the countries yet, not that we want to be vague. 

Do they really all fit together?

yes!

What are the Dimensions of the main bags?

Travel Pack is 11 x 10 x 20 inches or 28cm x 25cm x 50cm.   About 20 liters.

Day Pack is 11 x 5 x 15 inches or 28cm x 12cm x 38cm  About 15 liters.

travel pack and day pack dimensiosn

How big and small can the Hip Pack Belt be?

The belt can be extended to 45 inches/115cm
the smallest setting is about 33in/84cm
it can be slimmed down to 20in/50cm, with some belt folding/alteration



What is the total empty weight?

3.75lbs or 1.7kg

Other questions? Email us  -  info@ideamountain.com 

Carry-On Sized

Travel light with the Journey's convenient carry-on size!

Water -Resistant

The Journey System Bag is coated with a WATER-RESISTANT material that will shed water under normal conditions.

Guaranteed For Life

Our bags our guaranteed for life. No questions asked.